Unify Financial

Not only the press, but also knowledge database with the final technical acceptance could take the city of Cologne now fully their electronic press in operation. The innovative approach of this installation is the extension of the function press the components of knowledge database and archive. The Web-based, integrated fully into the intranet of the city of Cologne surface gives individual users different access rights and functions. This concept was implemented by the DatScan computer systems from Konigstein in cooperation with the Hamburg-based software company open source Office. The requirements provided by the city of Cologne within the framework of a call for tenders on its new press mirror Portal were very high.

The new, electronic press review should be not only a simple information tool. Rather it should be used as a modern archive and knowledge base to make important decisions for the user group consisting of decision makers quickly available. Within this NewsCenters should each user assigned to a role be, within which he documents can be read or actively create. Call for tenders in the autumn of 2008 the starting point: the Office for press and public relations created a daily press review in paper form only for the Mayor and the closest town tip. Thus, this important source of information was neither the Council nor the official leaders of the city administration. And, once distributed, the knowledge was no longer usable, available only in paper form already after a short time. Autumn 2008 finally launched the implementation of the project with a call for tenders in the way after long observation of the market. Turned on electronic press reviews the extensive catalogue and press archives specialist software houses DatScan and OpenSource Office and won the tender. The implementation of all articles and press clippings are available, fully integrated into the technical environment of the urban infrastructure now beneath a surface.

Innovative, future-oriented VoIP solution for SMEs provides new feature: CTI integration into CRM applications Schorndorf, 01 April 2008 the sysob IT distribution together with vertico software the STARFACE 3 announces version. The comfortable software solution available shortly for voice over IP telephony for small and medium-sized enterprises is waiting with new powerful features. As an official partner of vertico software distributes the VAD the system now sysob about his numerous reseller partner (in Germany, Austria and the Switzerland) and provides comprehensive support and services for this product. The topic of VoIP is now hardly imagine out of the market. Flexibility as well as cost savings, ease of use and operation are arguments which speak for such a solution. With STARFACE is a future-oriented product available over the company-wide language communication completely software-based can be mapped.

STARFACE was designed specifically for small and medium-sized Company developed and designed the telecommunications particularly comfortable. As all-in one package includes the solution all functions an acquisition of cost-intensive modules is not necessary. Also integrates with STARFACE as a server-based system easily in any landscape and provides moreover extremely high scalability and interoperability. Thanks to the freely selectable transmission technologies (VoIP, ISDN, analogue or GSM) offers a variety of options of modern telecommunications STARFACE. STARFACE are usability and ergonomics in the Center. Extensive tutorials and training courses are reduced to a minimum. Using the solution, companies receive the following added values: reduce costs with cost-optimized routing. Increase productivity through integrated communications (call queues, CRM integration, and mobile office); Improve quality of service through increased availability and intelligent call routing; increased usability with computer telephony: Voicemailboxen, presence services, and virtual Conference rooms. STARFACE 3.0: cost reduction and improved customer care users benefit when the new version 3.0 of direct computer telephony integration (CTI) thanks to the integration with CRM (customer relationship management) applications such as Microsoft Dynamics CRM and sugarCRM Outlook, Sage, salesforce, CAS genesisWorld, Lotus Notes 8.0.