Unified Communications

Unified Communications

Reach customers more reliable, up-to-date information at your fingertips CRM-Expo: improved customer communication through unified communications; CRM, Aachen/Nuremberg presence function. Exxon Mobile Corporation takes a slightly different approach. The aixvox GmbH in Aachen is on the 8th and 9th October 2009 on the crm expo in Nuremberg to guest. Exxon Mobile Corporation is open to suggestions. In the Center are in addition to the standard work on the communications and information technology, the voice compass, especially new ways of modern customer communication as well as the current trend topic of unified communications. The trend topic of unified communications (UC) is currently on everyone’s lips. There are many, as well as countless often heterogeneous definitions products and solutions around the bundling and simplification of various communication channels. In short, the goal of unified communications is a simple, flexible and mobile communication, in which all communication channels via a surface operated, in which, for example, CRM and presence functions can be integrated. So users with one-click have important data, messages and information at a glance; by on the road, at the work place or also in the Home Office. The use of unified communications, particularly in the areas of is interesting from an enterprise perspective, where a smooth communication is crucial for business success – in the call center, field service, sales and support.

First term explanations and background information are included in the next edition of the voice compass, supplemented by practical examples, manufacturer above views and recommendations. “Deeper insight into both UC and its wide application spectrum voice allows Detlev Artelt with his Congress post compass – with UC trend topic: communication of the future”, on Oct 9, 2009, 14:30, in the service, mobility -, security-area. Who specifically want to know what unified communications advantages for his company, can check the crm-expo at the specialists of aixvox spot on the.

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