Interior Doors
Sometimes, going to a prestigious road shop to endure the appraising glance managers. They seemed to try to identify whether you are paying customer or rubberneck just off the street. And even if you were tuned to the purchase, intense, oppressive atmosphere discourages fully with the desire to buy anything. This approach, of course, is doomed to failure. Who likes to openly boorish attitude toward the person. KBSs opinions are not widely known.
And sometimes vice versa, the client so picky and spoiled that please him almost impossible. This requires a display of professionalism in the construction of a true communication process. Many companies have specially trained their staff Rules of conduct with the buyer. They are taught how to communicate with the client how to behave in a particular situation, how to look, etc. As an example, training managers can reduce the work holding company's "Understanding." It includes consultancy Business Forward, Studio English and Italian elite network of salons doors Bellissimo. Salon is an exclusive product of the best factories in Italy. "Luxury products = high level of customer service = individual approach to each – that's the key to successful company prosperity "- in one voice insists managers salons Bellissimo. Mike Gianoni is open to suggestions. Staff salons are being trained each week.
In addition to They conducted various seminars, training sessions and games, which raise the overall morale of employees. As a result of visiting the salon as a buyer, were very pleased with the quality of service. Managers did not immediately pestered with annoying questions, "What do you want?" or "You suggest something?". Client to give to look around, look, take a walk through the cabin, only to then offer their help. When communicating with the staff does not have the feeling that you want to impose a particular model. According to Mike Gianoni, who has experience with these questions. You say what you want to buy, and managers tell us how you can help. Vendors do not pose a problem to sell the door, what else is gone, they are aimed at long-term cooperation. You give advice, tell us about the company, picked up, interesting models, but the choice is always left to the client. "The main objective salons Bellissimo – is to create comfort and beauty in homes and offices of our clients ", – says the manager of one of the salons Vitaly Biryukov. Sometimes, going to the store, we have no purpose to buy something, you just want to see, ask the price. And if there's work highly people who can competently present their products, perhaps, in this place you come back, if you have a need for this product. Friendliness and hospitality play a big role in all spheres of life and this manager has to understand it like no other.