Swiss In Favor Of The Customers Front

Swiss In Favor Of The Customers Front

fluege.de airline survey in a customer survey of the travel portal to the airline satisfaction proves to be the Swiss airline that keeps what it promises. At the beginning of the journey Swiss boasts a smooth check-in”, so a respondent passenger. 87 percent of the respondents connect this satisfied mind. Some respondents may wish however an online check-in, to save even more time. The reliability of the airline forward to 77 percent.

Punctuality is already! Other airlines it is getting worse”, so a survey participant. If however the smooth flow is disturbed, uncertainties arise. A concerned passenger criticized poor organization at delay or poor information and care in emergency situations”. In terms of operation and service, 92 per cent of respondents Swiss customers compared to the fluege.de news expressed satisfaction and cleanliness in the aircraft is exemplary for 90 percent. Swiss scores in the space.

Very good with 51 percent”good” evaluation Swiss offers its passengers in comparison to its competitors the most legroom. The comfortable leather seats like those and are often positively commented. When the condition of the seats, however, there is room for improvement, because only 35 per cent rated it as satisfactory. “” In comments how there are always Swiss chocolate “and as Raqs tomato juice drinker this I was missing on the flights of the SWISS” detailed opinions to the supply on board, which will show apart. 36 percent were satisfied with the offered dishes and 33 percent were just satisfying meal. Is particularly common is a dry pastry Pocket”complained. The result is that some respondents want a larger menu selection. “” The range of drinks is very good however for 75 per cent of customers “and good”. Overall, the airline cut but well: 75 percent of travelers reported to be satisfied with the price-performance ratio. For more information: News.fluege.de/…/ airline-survey of flights-de.

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