The excess of rigidity in the control of the administrative acts ' ' engessou' ' the State, generating the inefficiency of the public machine in the rendering of services to the citizens. In order to recover its reason of being, to serve the citizen, the Managemental Public Administration emerges, whose focus is efficiency for intermediary of the reduction of costs and the increase of the quality in the rendering of services. The reform of the state device passes to be guided by the values of the efficiency and quality in the public rendering of services and by the development of a managemental culture in the organizations. is here that the concern with the constant evaluation of performance of its functional body appears that is, by the way, the subject of this work. The central point of this monograph is to answer as the correct job of the performance evaluation? application, aferimento of the results and adoption of corrective measures? in the public service, it can contribute for the improvement of the given services the population. To explore the subject better, the present monograph is composed for three chapters.
The first one of them, under the heading of ' ' Pblica' administration; ' , she is destined to explain what she is the Public Administration. It is subdivided in three topics that detail each one of the phases of the treatment of the public thing in the country. The first topic deals with our first form of administration of the State: the patrimonialismo. Its origins, characteristics and the reasons are shown that had caused the transistion for a new model of management: the bureaucratic one. As the segment of this chapter brings the main marks of the alluded explicit model and the necessity of the change for the other most modern one: the managemental one. The last part, still of the initial chapter, is destined to the conceptualization and detailing of that it is the current method of administration of the public thing and that it deserves prominence for being what introduces in the public service the concern with the quality in the rendering of services to the society.