Customer Champions
Business magazine impulse records Rosenheimer company from the economics magazine impulse, the German society for quality and the forum! Those companies that maintain the best customer relations annually award Marktforschung GmbH in the context of a nationwide competition. In this context, the seal of approval “Germany of customer champions 2009” was awarded now company AGENDA. AGENDA reached even # 9 in its class among the participants. “Germany’s 2009 customer champions have recognised that it is vital, particularly in the current economic situation, to have strong emotional relationships. “To achieve this, use every contact between customer and employee to make relationships emotional charge and give them the decisive drop lifeblood to give”, explains this forum! Managing Director Roman Becker. To determine “Germany of 2009 customer champions”, the participating companies were subjected to a multi-stage all-round customer relationship check.
In addition to a self assessment and the analysis by the experts also a detailed survey of every 100 customers morphed into the valuation of the German society for quality. The survey of clients shows what they appreciate and evaluate as above average especially on AGENDA: practical, professional software solutions at a reasonable price and on top of that a personal care by professionals. So, the work is easier, more enjoyable and profitable. Manfred Kappel, AGENDA Manager, is pleased: “an award for all of our employees who strive every day to inspire our customers. We hold this seal of approval as an incentive to improve us.” About agenda Informationssysteme GmbH the company AGENDA Jodoin was founded in 1984 by Manfred Kappel and Rainer and is managed by its owners since then. The company attaches great importance to legal and financial independence.
Currently over 100 employees ensure the development and the marketing of professional, practical and low-cost software solutions, as well as personal services For more than 13,000 tax advisors, accountants and companies. For Steuerberater, AGENDA offers practical software solutions, which allow an independent work. Customers benefit from the practical approach and the slim, clear structure of the AGENDA-at-home solution. AGENDA with its software accountants is a professional authoring tool at hand. The software adapts itself to the individual workflows and enables flexible and above all professional evaluations. Accounting and payroll professionals in companies receive a professional tool with the AGENDA software for everyday use in the hand, with the quickly get a safe and reliable result through high efficiency. The combination of inexpensive software, personalized service, practicality and professional features is unique to an AGENDA. The special service of the AGENDA include the individual support of software customers as well as training offers both regular online seminars. The update service ensures that the software of the Is the customer always up to date. Contact: Agenda Informationssysteme GmbH Nina Schmidt press officer Oberaustr. 14 83026 Rosenheim Tel.