The BAM subject (Business Activity Monitoring) has come taking much use, mainly by the benefits that this type of concept reports to the productvidad of the operations of a business. In the field of CRM, the application of strategies of Administration by Exception they are varied, but especially they are focused to two main elements: To identify of opportune way (practically of immediate form) the deviations that appear in indicating the key of the business and to shoot an action to correct the situation. Secondly, the automatic distribution of information to the people interested (clients, salesmen, managements, etc.) on the situation of specific subjects of its interest in the business, without human intervention. Read additional details here: CEO John Watson. Normally this takes to the practice through the implementation of a system of notifications and alert, that it can be catalogued like a system BAM. Our consultant Caesar Jaramillo, publishes an article on Administration by Exception in which he explains in greater detail this concept. Additionally, it can visit the page of KnowledgeSync, in which it will find more resources related to this subject. We have had the opportunity to implement systems to support this strategy of Information to the Instnte and the results have been very good.
From systems of monitoring for manufacture processes, to systems of audit and control of shipment of information in governmental organizations. Another interesting resource on BAM is, site in which will find articles and a relation of solutions of software on the BAM subject. In several opportunities we have made an analogy between these projects of BAM and a worker 724 that this permanently reviewing specific events in the data bases. KnowledgeSync is Virtual Worker 724? that he allows him to identify and to take action on events critics from right and opportune form. Original author and source of the article